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Communication Skills interview question about Stakeholder Management for Entry-Level UX/UI Designer

Tell me about a time you worked with a difficult stakeholder. How did you handle it?

UX/UI Designer

Communication Skills

Asked at

Adobe

Difficulty :

Medium

Explanation

This question assesses your interpersonal skills, ability to handle conflict, and professionalism when collaborating with stakeholders. Recruiters are looking for evidence of empathy, negotiation, and problem-solving while maintaining focus on user needs. A great answer includes a specific example, your approach to resolving the conflict, and the outcome. Avoid blaming others or appearing inflexible.

Answer Example

In a previous role, a stakeholder insisted on adding multiple features that would complicate the user experience. I scheduled a meeting to understand their concerns and presented data from usability tests showing how the additional features could create friction. By suggesting alternative solutions that addressed their objectives without compromising UX, we reached a compromise. As a result, the product launch was successful, and user satisfaction scores increased by 10%.

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