Feb 2025

Problem Solving interview question about Crisis Management for Mid-Level Hotel Manager

How would you handle an unexpected crisis, such as a power outage during peak hours?

Hotel Manager

Problem Solving

Asked at

InterContinental Hotels Group

Difficulty :

Hard

Explanation

This question assesses your crisis management skills and ability to maintain operations under pressure. Recruiters want to see how you ensure guest safety, communicate effectively, and resolve the issue promptly. A strong answer includes a specific example, your approach, and the outcome. Avoid vague explanations or failing to prioritize guest safety.

Answer Example

During a power outage at peak occupancy, I immediately activated the hotel's backup generator and communicated with guests to assure them of our efforts. I coordinated with the maintenance team and utility provider while offering complimentary refreshments in the lobby to minimize inconvenience. The issue was resolved within two hours, and guests appreciated the proactive communication.

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Feb 2025

How would you handle an unexpected crisis, such as a power outage during peak hours?

Problem Solving

Asked at

InterContinental Hotels Group

Difficulty :

Hard

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Explanation

Answer Example

Also check out

What are the steps you take to debug a critical issue in production?

Technical

Asked at

Netflix

Difficulty :

Hard

What steps would you take to ensure compliance with risk management regulations for a global banking client?

Ethics and Integrity

Asked at

PwC

Difficulty :

Medium

Can you walk us through a financial model you’ve built in the past?

Analytical/Technical

Asked at

Goldman Sachs

Difficulty :

Medium

How would you approach evaluating the credit risk of a company expanding into emerging markets?

Analytical

Asked at

ICRA Limited

Difficulty :

Hard

How do you approach diversity and inclusion in your recruitment strategies?

Ethics and Integrity

Asked at

Salesforce

Difficulty :

Hard

Designed to be stress-free.

Step 1: Upload Resume

Step 2: Paste Job Description

Step 3:Download and Apply

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Step 1:
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Step 2:
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