How to answer this Technical interview question about Operational Efficiency for Mid-Level Restaurant Manager?

What steps would you take to improve restaurant operations and reduce costs?

Restaurant Manager

Technical

Asked at

Chipotle

Difficulty :

Hard

Explanation

This question evaluates your ability to optimize restaurant operations while maintaining quality. Recruiters assess your understanding of cost control, efficiency improvements, and operational management. Common pitfalls include failing to mention specific strategies or ignoring the impact on customer experience. A strong answer involves analyzing operations, identifying inefficiencies, and implementing cost-saving measures without compromising service. Preparation includes studying restaurant operations and cost management techniques.

Answer Example

I would start by analyzing operational metrics like food waste, labor costs, and inventory management to identify inefficiencies. I would then implement measures like portion control, staff scheduling optimization, and renegotiating supplier contracts. For example, I reduced food waste by 20% in my previous role by introducing a first-in, first-out inventory system and training staff on portioning.

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